GUARANTEE Line -
Welcome to GuaranteeLine offered by Sports Voice Services
GuaranteeLine is a service that provides you a
way to restrict access to your recorded information by use a unique daily passcode. Only
after a caller enters the correct passcode for the day are they allowed to use your
service. GuaranteeLine also has the ability to play a customized greeting to your
callers before and after hearing your protected message. All calls to your service are
logged by the computer.
The unique feature of GuaranteeLine is that passcodes
are automatically updated each time you record a new message. Simply provide your callers
the telephone number and passcode for the day in your 900 message.
To get started using your service, you should
record your "Entry" and "Exit" messages. The "Entry message is a
short message played to callers after they enter the correct passcode. The
"Exit" message is a short message played after the "guarantee"
Table "A" - Message
Type - Message ID
A Table "A" lists the Message ID Number
associated with each type of message.
To "Log-on" into the system:
Your unique telephone number for both you
and your Customers is: 714-676- . Your
Account ID Number is the last four digits of your 714 number - NOT your 800 Number.
Call this number and wait for "Please
enter your passcode..." prompt. Your passcode is
# . This is your secret passcode - Not for your customers! You are now at
the Main Menu. Main Menu functions include:
| - Record a message - To make recordings.
| - Play a message - To play a message.
| - Subscriber Functions - For managing your customers.
| - Supervisor Functions - For special features.
|[#] - Exit the System - To hang up.
Here are detailed instructions for each menu
 - Record a messages
All messages heard by caller are made from this
menu. The steps to record your messages for your callers are listed below:
1. From the Main Menu - Press  to Record a
2. Enter a Message ID Number to record from the
3. If there is already a message recorded - the message
number is voiced-out followed by the message. Press  to re-record it. You may press 1
during the message to start recording immediately.
4. Speak your message - Press [#] when you are
5. If there are other messages to record, press
 and next message number to record.
6. When the LAST message is recorded -
Press [#] to exit to the Main Menu.
 - Play a message
This function allows you to play any message that
has already been recorded by entering the Message ID number. Valid Message ID Numbers are
listed in the table "A". Afterwards, you are returned to Main Menu.
 - Subscriber Functions:
NOT USED BY GUARANTEE LINE SERVICE
4] Supervisor Functions:
 - To Change your passcode.
 - Call counts and duration.
 - Change you office telephone number.
 - Fax usage report to your fax machine
 - (NOT USED BY GUARANTEE LINE SERVICE)
[#] - Exit to the Main Menu.
Most of these options are self explanatory. Here
is brief explanation of each:
 Change your Passcode - Allows you to change
your passcode. This is the passcode you use to Log-in to the service. One reason
you might change it is if someone leaves your organization or somebody "hacks"
into your service. Passcodes can be up to 10 digits long making "hacking"
 - Call Counts and Duration - will
"voice-out" this information since last reset.
 - Change your Office Telephone number -
Allows you to change your office telephone number that's "voice-out" to your
Record your Entry Message. This is the message that your callers
will here when they first arrive to your service. Check the table "A" for the
Message Number ID for Entry message. A sample Entry message might be: "Thanks for the
call... Here's today's message."
Next record your "Exit" Message such as:
"Thanks for the call, Good Luck!"
Now record your Guarantee Line message bin.